KPH Healthcare Services

  • Kinney Charge Account Clerk

    Job Locations US-NY-Gouverneur | US-NY-East Syracuse
    Posted Date 1 month ago(12/13/2018 9:14 AM)
    Requisition ID
    # of Openings
    Location : Location
  • Overview

    Job Summary: Responsible for the overall identifying, researching, rectifying, and maintaining accurate balances for House Account customers.


    Job Duties:

    • Provide courteous and timely customer service for all internal and external customers
    • Responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame
    • Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges, payments, etc.
    • Reconcile and answer questions regarding customers’ accounts, as requested by stores and/or customers using A/S 400, McKesson pharmacy records and customer receipts
    • Recognize and rectify any errors made within an account
    • Assist in the preparation of accounts being referred to the attorneys for collection as needed
    • Maintain a courteous demeanor at all times when dealing with our customers
    • Key and reconcile daily A/R checks
    • Process customer applications and establish customer accounts
    • Balance POS charges/ROA’s to cash-ups
    • Perform month end balancing as needed
    • Generate & mail monthly A/R statements
    • Prepare and run reports for the Credit and Collections Department
    • Key monthly adjustments to customer accounts
    • Maintain all supplies necessary for the Kinney Courtesy Card
    • Process and create Kinney Courtesy Cards for customers
    • Monitor daily emergency charge print out, contacting stores for additional information when necessary
    • Assist other departments as assigned
    • Responsible for completing all mandatory and regulatory training programs
    • Perform other duties as assigned






    • Required: Associates Degree or higher in Accounting/Business Administration or related field


    • Preferred: General knowledge of Store Pharmacy & POS interaction and/or 2 or more years previous experience in related position Special


    Special Conditions of Employment:

    • Criminal background check
    • Drug Test
    • Initial and continuous exclusion and sanction/disciplinary monitoring


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