Scope of Responsibilities: Oversees the overall operations of HealthDirect Accounts Receivables and month-end process. Responsible for ensuring training and development of subordinate staff, conducting performance reviews, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Job Summary:  Responsible for the supervision and coordination of all accounts receivable activities for HealthDirect. Involves development, preparation, analysis, interpretation, and maintenance of HealthDirect receivables and procedures to insure HealthDirect goals are met.

• Provide direct supervision to the HD Administration Accounts Receivable.
• Monitor and manage aged accounts receivables.
• Maintain knowledge of current laws affecting collection efforts and activities to ensure that the company is following all applicable laws in the states in which we operate.
• Responsible for creating efficiencies and management of the existing formalized collection P & P.
• Responsible for overseeing the month-end close process
• Identify training opportunities for receivable personnel.
• Responsible for overseeing the month-end close process
• Assist in special projects as required
• Responsible for completing all mandatory and regulatory training programs
• Identify delinquent accounts.
• Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved.
• Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
• Audit accounts to determine what the balance of an account consists of and provide documentation.
• Recognize and rectify any errors made within an account.
• Upon a customer’s request, be responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame
• Assist in the preparation of accounts being referred to the attorneys for collection
• Assist in special projects as required
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education:

• Required: High School Diploma or GED
• Preferred: Associates Degree or Higher in Accounting or related field

Experience: 

• Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required