Scope of Responsibilities:  Works with facility management to develop and implement programs to provide necessary service to our customers.  Assists in the medication pass audits. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals.

Job Summary: Responsible for the implementation and adherence to the Kinney Standard of Practice as it relates to the provision of the highest quality health care service to our customers

• Assess the needs of our customers, current and future.
• Provide various customer service programs as requested (i.e. med pass audits, training, in-services)
• Travel to customer locations as needed.
• Insure outstanding customer service is exhibited by all employees at all times
• Provide communication, written and verbal, to Facility Management about service concerns and issues at the various customer locations.
• Maintain consistent follow through on all reported customer concerns and report to management.
• Provide various customer service programs as requested (i.e. med pass audits, training, in-services)
• Assist in the implementation of all corporate pharmacy marketing, advertising and promotional programs are fully executed and implemented
• Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice
• Maintains confidentiality regarding all patient information
• Facilitates communication between professional staff and pharmacy personnel.
• Assist in the training and development of all pharmacy department personnel, including use of the Kinney Pharmacy Clerk and Technician Training Program
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education:

• Minimum: LPN, RN preferred

Required (Vermont Employees):

• Registered with the State of Vermont as a Pharmacy Technician

Job Requirements:

• Posses and maintain a valid State License and current registration to practice Nursing
• Ability to stand/walk throughout majority of shift

Job Skills Required:

• Strong customer service and communication skills
• Strong Organizational skills
• Basic keyboarding skills

Compensation:

$45.40 - $50.20 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.