Scope of Responsibilities: Works under direct supervision. Partners with the Director of Sales Operations and other departmental leaders to accomplish assigned tasks and goals.

Job Summary: Responsible for crafting responses to RFP’s and updating the ProAct warehouse of pre-curated responses, as well as completing Standard Proposals to be reviewed by the Director of Sales Operations.

• Assess RFP specifications; review & interpret key proposal requirements, timelines & non-standard items.
• Research, write, and organize information in a professional, credible and presentable manner.
• Prepare RFP documents and provide quality assurance through proofreading and editing proposals.
• Assist in organizing, coordinating, submitting all requests for timely responses from all relevant subject matter experts (SMEs)
• Editing and revising proposals according to feedback from subject matter experts and sales team.
• Refine and update proposal content to ensure alignment with best practices in the industry, differentiation from competitors and accurate reflection of business processes and programs.
• Work with multiple departments across the organization to ensure appropriate representation of services including sales, account management, clinical, analytics, marketing, and senior leadership
• Writing new content and tailoring existing responses to meet proposal needs.
• Assist in maintaining the RFP database of reusable content and references to ensure accurate and current information is present.
• Use company templates for proposals in order to maintain a sense of consistency within the department
• Assist in maintaining/updating company templates for proposal use
• Working with the design team to create graphics and visuals for projects.
• Meet deadlines by being capable of prioritizing responsibilities and balancing your workload
• Work as part of a team to offer suggestions for improvements or ways to streamline the process
• Collaborate with subject matter experts throughout the organization to effectively address pending business or process changes, market events, new data and competitive intelligence to create persuasive proposal content.
• Present final draft proposals to management for review and approval
• Represent the RFP Department on implementation coordination to ensure plan specs and processes match sales promises.
• Responsible for completing all mandatory and regulatory training programs.
• Perform other duties as assigned.

Job Skills Required:

• Experience in the healthcare/PBM sector
• Research skills must be able to use all available resources to answer questions.
• Strong knowledge of Microsoft and Adobe Suites.
• Must be able to work independently.
• Excellent computer and organizational skills, as well as attention to detail.
• Excellent written and verbal communication and interpersonal skills.
• Ability to meet deadlines.
• Ability to simultaneously carry out multiple projects.
• Proofing and Editing

Educational Requirements:

• Minimum:  AS Degree
• Preferred:  BS Degree in Communication, English, Marketing or related field

Experience Preferred:

• Preferred:  Previous 3 years in health benefits related field, and/or RFP creation.

Compensation:

$20.00 - 23.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.