Scope of Responsibilities:

Provides direct supervision to store employees in the absence of Store Manager. Assists Store Manager in training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Job Duties:

• Ability to fulfill all duties listed for Customer Experience Advocate and Customer Experience Supervisor
• Assist in the training of employees
• Assist in the assignment of duties and scheduling of staff to insure payroll and productivity budget guidelines are met 
• Assist in the management and balancing of the store inventory to insure maximum turns while still remaining in-stock for customer needs
• Ensure in-store technology is being used to its fullest potential to insure a maximum return on investment of the technology and life span.
• Participate in the communication of corporate goals to all store personnel
• Ensure outstanding customer service is exhibited by all employees at all times
• Ensure all Loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention
• Implement and execute all corporate marketing, advertising and promotional programs
• May assist in the collections and management of all Kinney House Charge
• Receive all orders, follow handling requirements and insure timely shelf placement for Kinney Warehoused merchandise and Direct
• Store Delivery (DSD) merchandise
• Implement all Standards of Presentations (SOP), and Merchandise presentation guidelines in a timely fashion
• Interface with various auditors, inspectors, vendors and outside agencies in the absence of Store Manager
• Ensure the physical plant is maintained to protect customer and employee safety
• Perform all store clerk duties as needed
• Responsible for completing all mandatory and regulatory training programs

Education:

• Minimum: High School Diploma or GED
• Preferred: AS Degree or higher in Marketing, Business Management or related field

Experience:

• Preferred: 1 or more years previous experience in Merchandising or related field

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

 $36,254.40 -  $39,642.67 per year

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.