KPH Healthcare Services

Patient Services Support Coordinator

Job Locations US-NY-Syracuse
Posted Date 1 month ago(5/14/2024 8:39 PM)
Requisition ID
2024-12621
# of Openings
2
Category
Administrative/Clerical
Location : Location
US-NY-Syracuse

Overview

Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.

 

Job Summary:  Perform various clerical and administrative support duties throughout Specialty Pharmacy.

Responsibilities

  • Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
  • Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
  • Responsible for organizing and mailing letters to patients.
  • Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
  • Responsible for providing support to Call Center Representatives who are not working physically in the facility
  • Assist call center operations with miscellaneous reporting tasks
  • Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
  • Role requires 100% attendance in the physical facility.
  • Perform other duties as assigned

Qualifications

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: AS Degree or higher in Business Administration or related field

 

Experience:

  • Preferred: 0-2 years of experience in a similar position

 

Special Conditions of Employment:

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

 

Compensation

 

$17.00-18.00 per hour.

 

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.  

 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

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