Job Summary:  Provide exceptional client support and responsible for instructing all new CPAP set ups.  Ability to work with clients with initial fitting and all followup needs.

Job Responsibilities:

• Responsible for setting up and instructing all new CPAP set ups.
• Implements client teaching during the initial fitting and at any follow-up calls.
• Ability to make necessary modifications and to fit the client. Utilize the mask guarantee program.
• Must be knowledgeable in the following areas:
  •       Use and care of the Products
  •        Fitting problems and how to solve them
  •        Patient Rights and Responsibilities
  •        Company’s services and availability
  •        Patient Instruction and Follow-up
  •        All Patient oriented paperwork
  •        Community Resources
• Assist with education events for patients/clients and community.
• Performs other duties as needed

Education:

• Minimum: High School Diploma or GED

 Experience:

• Required: 1-2 years previous experience as a Respitory Therapist in a hospital setting

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position